PEORIA — OSF HealthCare is offering a new option for urgent care patients in the Peoria Area.
The first OSF Urgo is opening Tuesdav in north Peoria near the Schnucks store, and a second one will open Aug. 14 in the East Peoria Levee District. OSF has plans to open more throughout Illinois.
“OSF Urgo is a new concept for modern urgent care designed for patients who want high-quality care in a short amount of time so that they can get on with their busy lives,” said Janet Rendleman, vice president of on-demand services for OSF HealthCare.
The name “Urgo” was derived from “urgent care for people on the go.”
Urgo locations will be open 8 a.m. to 8 p.m. 365 days a year. Care teams will be led by advanced practice nurses with the help of certified medical assistants. A radiology technologist will always be available to perform X-rays. Many common medicines, like antibiotics, will be dispensed onsite, so many patients will be able to skip the trip to the pharmacy. The clinic accepts both walk-in patients and appointments.
“If a child is ill and you need to pick them up from school, that usually takes about 30 minutes, so you could make an appointment and get right in,” said Rendleman. “You can also make reservations online.” Appointments can be made at www.osfurgo.org. Insurance is accepted.
While Urgo is for patients of any age, they are specifically designed to appeal to the younger generation. The layout is bright, airy and colorful. The waiting area is equipped with comfortable seating, ample window light, a coffee bar and cell-phone charging stations. Patients will be greeted at the door by a care guide who will stay with them through the entire visit.
The Urgos are an addition in the urgent care services OSF already offers — the OSF PromptCares will continue to operate. Urgent care facilities are not meant to be a substitute for a primary care physician, said Rendleman, but there is a need in our community for more urgent care options.
“We see a need for young families and individuals who are not associated with primary care,” she said.
While PromptCares are generally situated within larger medical complexes, Urgos are being placed in shopping centers and close to neighborhoods, making them more convenient for patients, said Rendleman. Both Urgos and PromptCares are designed to deliver basic primary care services such as treatment for cold, cough, flu, sprains, minor lacerations, urinary tract and upper respiratory infections. They can do sports physicals and occupational health exams for employers. They can handle broken fingers, but not serious fractures or suspected heart attacks — those patients should still go to the emergency room, Rendleman said.
The Peoria Urgo, located at 10408 N. Centerway Drive, will hold a public open house from 9 a.m. to 11 a.m. Saturday. The East Peoria Urgo, located at 133 Spinder Drive in the Levee District, will hold an open house from 10 a.m. to noon Aug. 11.
Leslie Renken can be reached at 686-3250 or email@example.com. Follow her on Twitter.com/LeslieRenken, and subscribe to her on Facebook.com/leslie.renken.